WNS Recruits Freshers (Multiple Cities)

BPO Jobs for Freshers at WNSDelhiAs of January 31, 2009WNS is a leading global business process outsourcing company. Deep industry and business processknowledge, a partnership approach, comprehensive service offerings and a proven track record enablesWNS to deliver business value to the world’s leading companies. WNS is passionate about building amarket leading company valued by our clients, employees, business partners, investors andcommunities. //GLOBAL PRESENCEWNS' clients are global, requiring global delivery capabilities. Our network of 22 global deliverycenters responds to needs for language, cultural alignment, redundancy and 24/7 operations.CORPORATE INFORMATIONEmployees21,000+Principal ShareholderWarburg PincusEstablished1996 //DIFFERENTIATORSDeep domain expertiseBusiness value focusOperational excellencePartnership approachEnd-to-end serviceofferingsFINANCIAL STRENGTH (Year ending March 31, 2008)MAJOR CLIENTSOver 200 Global ClientsTop 20 US retail bankTop 10 US residentialmortgage bankTop 10 global insurerTop 10 US financialadvisory firmTop 5 global investmentbank5 of the top 10 US autoinsurers //travel agencyTop 3 European airlineTop 3 North AmericanairlineLeading European travelconglomerateTop 5 logistics companyUK's leading energy andgas utilityTop 3 North American nLeading network solutionsprovider for the air transportindustryGlobal cosmetics companyFortune 100 consumerelectronics giantTop 5 global pharmacompanyTop 5 global marketresearch companyLeading global CPG brandLeading global beverage brandINDUSTRY RECOGNITIONRevenueUS $459.9 millionDomain Leadership //Provider by GlobalServices 100 - 2008Ranked No.1 insuranceoutsourcer by GlobalOutsourcing 100 - 2007Best Performing FAOQuality Leadership //Six Sigma Excellence - 2007award for Best LeanSix Sigma projectRecipient of the GlobalSix Sigma Award for BestAchievement of Six Sigma inOutsourcing - 2007Recipient of Golden Peacockinnovation award by Instituteof DirectorsRecipient of the Asia-PacificBPO Leadershipin India by NasscomRecipient of the Silver Plateaward for community serviceRanked No.2 BPO companyFor more information log on to www.wns.comDesignation: Opportunity To Work In WNS!!! Job Description: *Answer inbound calls*Document the calls to ensure all information is captured*Ensure one time call resolution*Maintain accuracy of information given and documented*Adhere to standard operating procedures required by the process*Attend briefings, trainings/refresher sessions and meetings as required*Should be able to work in rotational night shifts Desired Profile: *Excellent Communication skills*Grad/UG with 6months international BPO Exp Must*Logical reasoning and analytical skills*Ability to work with speed and accuracy*Prioritizing and organizaing skills*Team working Experience: 0 - 3 Years Industry Type: BPO/ITESFunctional Area: ITES/BPO/KPO, Customer Service, Ops.Education: UG - Any Graduate - Any Specialization,Graduation Not Required PG - Any PG Course - Any Specialization,Post Graduation Not Required Location: Delhi, Delhi/NCR, Gurgaon Keyword: CCE : SR CCE : VOICE PROCESS Contact: Nidhi Sharma Telephone: 9999764102,9953422231Website: http://www.wns.com/